About eSOON
 
 

2018

- CTI Forum Editor’s Awards: eSOON Cloud Customer Service Solutions Award

- Genesys Gold Partner Award

- Genesys Partner of the Year 2018—APAC

- Verint Partner of the Year 2018

2017

- CTI Forum Editor’s Awards: Omnimedia Interaction Center Solutions Award

- Genesys Gold Partner Award

- Genesys Partner of the Year 2017—APAC

2016

- Genesys Gold Partner Award

- Genesys Partner Innovation Award

- Top 10 Enterprise Communication Solution Providers by Business Partner

2015

- CTI Forum Editor’s Awards: Omnimedia Interaction Center Solutions Award

- 2015 Excellent Big Data Applications Provider by Business Partner

- Forbes Top 100 Unlisted Small Businesses in Mainland China

- Genesys Gold Partner Award

2014

- CTI Forum Editor’s Awards: 2014 Best Omnimedia Solution Award

- 2014 New Prominent Solution Provider Award by Business Partner

- System Solution Innovation Award by ChinaSourcing

- Forbes Top 100 Unlisted Small Businesses in Mainland China

2013

- CTI Forum Editor’s Awards: 2013 Best Solution Award

- CTI Forum Editor’s Awards: 2013 Omnimedia Interaction Center Solutions Award

- 2012 Best Innovative Practice in China’s Sourcing Industry by Devott Research Institute and ChinaSourcing

- Top 50 Solution Providers with Highest Investment Value for 2013 by Business Partners Consulting

- Top 10 Contact Center Solution Providers for 2013 by Business Partners Consulting

- Genesys Most Valuable Partners of the Year 2012

- Forbes Top 100 Unlisted Small Businesses in Mainland China

2012

- 2012 Best Innovative Practice in China’s Sourcing Industry by Devott Research Institute and ChinaSourcing

- Chinese Contact Center Best SIP Contact Center Solution Award by the International Customer Management Institute (ICMI), China Federation of IT Promotion Customer Relation Management Institute and the Customer Contact Center Standard (CCCS)

2011

- Best Contact center Technology Provider in China by Customer Care & Management World

- Best Contact center Industry Solution Provider by China Enterprise Networking & Communications Conference (CENC)

2008

- Best Contact center (Software) Provider by Global VoIP Communications Alliance

- Greater China Contact Center Applications Market Share Leadership Award by Frost & Sullivan

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