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2008/4/9
On April 8th, 2008, the signing ceremony of eSOON (China) Corporation and U-Life (China) Holding Ltd. was held in U-Life’s meeting room.

   
2008/3/17
Today eSOON announced that it has signed a strategic partnership agreement with global speech solution provider Nuance, designed to facilitate the growth of speech recognition technology and further develop the call centre market in China...

   
2008/3/9
Feb. 2008, eSOON released EZ-Comm integrated online communication requirement which makes online communication more convenient...

   
2008/3/4
On March 3rd 2008, eSOON became the key technical partner of Yingda Taihe Life Insurance Co. Ltd. Yingda Taihe Life Insurance adopted Genesys CTI product as the core groupware of...
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EZactor
CRM Portal From Ordinary to Revolutionary
"The company is the contact center." EZactor is committed to realize this vision that powers your business. EZactor, the newly innovative CR...
Genesys
World's #1 Contact Center Software
Genesys is the world's number 1 CTI product company, being truly advocated by most Fortune 1000. Besides its overwhelming success stories, G...
 
E-Clik
Innovative & Preemptive
E-Clik packaged solution is developed on hundreds of enterprises with top-service cases, which could be used as a coverall practical tool: b...
Nuance
World's Leading Provider of Speech and Imaging Solutions
Nuance is the leading provider of speech and imaging solutions for businesses and consumers around the world. Our technologies, applications...
 
EZSalesman
Automatic Sales Management System
Besides catering to call center application, eSOON developed a new product-EZsalesman,which is dedicated to creating stable customer relatio...
BBP
BBP Consultation Service — Understand Customer,Advance with Wish
Based on years of call center setup experience and knowledge, eSOON netted talents in customer service industry widely, constituting the Bes...
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COLA is the short for eSOON CRM Opinion Leader Association Club. To know more about eSOON COLA Club, please click into
>>www.ez-cola.com

COLA Beijing News: Mar.30 eSOON COLA Clu...
COLA Guangzhou News: First eSOON COLA Bl...
COLA Annoucement: eSOON COLA Club, “The ...

Mr. Chris Chang, Executive Vice President for Greater China Region in eSOON (China) Software Corp. , meanwhile, he is a supervisor in the best practice t...

New Height of CRM:Brilliance Spree, Barrier Free
The Strategic Importance of Call (Contact) Center in Marketing Business
 
Mr. Mike Lee is the Vice President, BBP (Best Business Practice) in eSOON (China) Software Corp. His main duties are to provide call center customer...



Future Trend of Call Center in Finance Industry
Performance Assess for Outbound Marketing

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Agricultural Bank of China, Shanghai Branch
eSOON BBP Assist the ABC Call Center Reconstruction

Bank Card Center, Bank of China
eSOON BBP Serves BOC Bank Card Center

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 eSOON (China) Corporation achieves CMMI level 3 approval

        With 18 months of effort, eSOON (China) Corporation achieves CMMI Level 3 approval. After 7 days of an intense and orderly verification approval process, Jay Pickerill, the authorized SCAMPI chief appraiser by SEI, announced that eSOON (China) Corporation had gained CMMI Level 3 approval in the final public lecture, which was published at SEI (Software Engineer Institute). This is another important verification that eSOON has passed since ISO9001: 2000 international quality system certification. It marks progress of eSOON*s software ability maturity and project management level, and as such, eSOON has become one of the rare CMMI Level 3 approved software enterprises in the call center field ..

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