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Business Consult

A Trusted Advisor

Today, investments being made in contact centers are intensely scrutinized. Success in the eyes of senior management requires a full understanding of contact center operations, technologies and quantitative performance metrics. They demand more than the promise of success. They want proof.

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Tech Support

Meaningful Support

eSOON Technical Support is dedicated to helping our customers maximize the business benefits of Genesys solutions and minimize downtime.

To accomplish this goal, eSOON Technical Support provides a range of industry-leading solutions. You receive direct multi-channel access to responsive expert-level technical support, advanced web tools and knowledge sharing, plus a comprehensive new software release roadmap.

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About E.Novation
E.Novation, a leading IT service provider, provides IT managed services, technology and consultancy. The organisation takes care of the development, maintenance and dispatching of electronic communication, and supplies related products and services within communities.

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Agricultural Bank of China, Shanghai Branch
eSOON BBP Assist the ABC Call Center Reconstruction

Bank Card Center, Bank of China
eSOON BBP Serves BOC Bank Card Center

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