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2008/5/23
The event which was held on May 20 and 21st drew around 1200 industry professionals from EMEA region.

   
2008/5/13
eSOON and Nuance will jointly organize Nuance Summit Forum to create call center solutions of the best breed for Chinese...

   
2008/5/12
On May 7th-9th 2008, eSOON attended the Partner Forum and G-Force Asia Forum held by Genesys in Bangkok, Thailand.

   
2008/4/18
At the gold season of spring and summer transferring, the Annually call center and enterprise communications Expo hosted by the CTI Forum...
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EZactor
CRM Portal From Ordinary to Revolutionary
"The company is the contact center." EZactor is committed to realize this vision that powers your business. EZactor, the...
Genesys
World's #1 Contact Center Software
Genesys is the world's number 1 CTI product company, being truly advocated by most Fortune 1000. Besides its overwhelmin...
 
E-Clik
Innovative & Preemptive
E-Clik packaged solution is developed on hundreds of enterprises with top-service cases, which could be used as a covera...
Nuance
World's Leading Provider of Speech and Imaging Solutions
Nuance is the leading provider of speech and imaging solutions for businesses and consumers around the world. Our techno...
 
EZSalesman
Automatic Sales Management System
Besides catering to call center application, eSOON developed a new product-EZsalesman,which is dedicated to creating sta...
BBP
BBP Consultation Service — Understand Customer,Advance with Wish
Based on years of call center setup experience and knowledge, eSOON netted talents in customer service industry widely, ...
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COLA is the short for eSOON CRM Opinion Leader Association Club. To know more , please click into
>>www.ez-cola.com

COLA Beijing News: Mar.30 eSOON COL...
COLA Guangzhou News: First eSOON CO...
COLA Annoucement: eSOON COLA Club, ...

Mr. Chris Chang, Executive Vice President for Greater China Region in eSOON (China) Software Corp. , meanwhile, he is a supervisor in the best practice t...

New Height of CRM:Brilliance Spree, Barrier Free
The Strategic Importance of Call (Contact) Center in Marketing Business
 
Mr. Mike Lee is the Vice President, BBP (Best Business Practice) in eSOON (China) Software Corp. His main duties are to provide call center customer...



Future Trend of Call Center in Finance Industry
Performance Assess for Outbound Marketing

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Agricultural Bank of China, Shanghai Branch
eSOON BBP Assist the ABC Call Center Reconstruction

Bank Card Center, Bank of China
eSOON BBP Serves BOC Bank Card Center

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 eSOON (China) Corporation achieves CMMI level 3 approval

        With 18 months of effort, eSOON (China) Corporation achieves CMMI Level 3 approval. After 7 days of an intense and orderly verification approval process, Jay Pickerill, the authorized SCAMPI chief appraiser by SEI, announced that eSOON (China) Corporation had gained CMMI Level 3 approval in the final public lecture, which was published at SEI (Software Engineer Institute)...

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