|
The Regent Beijing, Beijing
Tuesday,August.28, 200
| Time |
Activity |
Speaker |
08:00-09:00 |
Registration |
| 09:00-09:10 |
Opening Performance |
| 09:10-09:15 |
Opening |
Opening Speaker Introduction |
MC |
| 09:15-09:45 |
Welcome Speech |
Genesys / eSOON in Greater China |
Ms. Anna Lee, President & CEO, eSOON
Mr. Ne Yaung Hpone, Managing Director, Greater China, Genesys |
| 09:45-10:25 |
Keynote Speech I |
go. BEYOND with Genesys |
Mr. Wes Hayden,
President & CEO, Genesys |
| 10:25-10:40 |
Refreshment Break |
| 10:40-11:20 |
Keynote Speech II |
The Flat Enterprise |
Mr. Ad Nederlof, Chairman of eSOON |
11:20-12:00 |
Subject Speech I |
Creating the Seamless Enterprise with IP |
Ms. Stella Wang, Product Manager of Strategic Business Development, eSOON |
| 12:00-13:00 |
Lunch |
| 13:00-14:00 |
Customer Session |
Lastest Customer Success Stories in China
- Panel Discussion
- Moderated by Gensys and eSOON |
Mr. Ne Yaung Hpone,
Managing Director,Greater China,Genesys
Mr. Chris Chang,
Executive Vice President,
Greater China Region, eSOON |
| 14:00-14:35 |
Subject Speech II |
go. BEYOND with the Dynamic Contact Centre |
Mr. Peter Wermter,
Director, Marketing, Asia Pacfic, Genesys |
| 14:35-15:10 |
Subject Speech III |
Latest Trends in Managed Services |
Mr. Steve Wu, Technical Director, Genesys |
| 15:10-15:25 |
Refreshment Break |
| 15:25-16:00 |
Subject Speech IV |
Alcatel - Extending the Contact Centre Business Model |
Mr. Dirk Dumortier,
Vice President, Technology and Solutions, Enterprise Business Group, Alcatel-Lucent |
| 16:00-16:35 |
Subject Speech V |
Genesys Workforce Management Solution Missions Possible via Effective Scheduling |
Mr. Eddy Tung, Director, eSOON |
| 16:35-17:10 |
Subject Speech VI |
Genesys Outbound Solution Presentation The Outbound Operations Essence and Examples |
Mr. Calvin Qiu, Senior Manager, eSOON |
| 17:10-17:30 |
Lucky Draw |
Please check back soon for an updated agenda.
Venue
The Regent Beijing
Address: 99 Jinbao Street , Dongcheng District , Beijing 100005 , China
Tel No.: 86-10-85221888
Contact
For more information about G-Force China in Beijing,
please contact Kathleen Kong at +8613501058619 or e-mail kathleen.kong@esoon.com.
Let eSOON & Genesys showcase your company in front of more than 1000 attendees at G-Force 2007 in China. For more information, contact Shelly Zhang at +8613916153660 or e-mail shelly.chang@esoon.com.
|
