eSOON / Genesys Assist the Establishment of FESCO 9600600 Hotline


Foreign Enterprise Human Resources Service Co., Ltd.（FESCO）is a state-owned company invested only by Beijing government and was established in Nov. 1979, which is the first professional service provider in China that offers a wide variety of human resources solutions to foreign enterprises.

China Southern Airlines
Create the nation wide network, Pioneer a new era in the aviation industry

China Southern Airlines Company Limited is the largest airline in China. Its route network covers the most extensive domestic airlines, radiates the Southeast Asia and connects to the America and Australia. Currently, the Group ranks first among all Chinese airlines in terms of volume of passenger traffic, number of scheduled flights per week, number of flying hours, number of routes and size of aircraft fleet.

One Phone Call, Infinite Service, Anywhere You Go
Using Genesys Solution, AAT implemented a“TO-BE” customer service that travels with you around the world

Hsiang Shuo Enterprises Company, also more commonly known as AAT, is a subsidiary of Yulon Group, the number one market leader in the Taiwan auto industry. AAT is responsible for customer care and service delivery for all the Yulon business segments. Increased competition in recent years has forced the group to redefine and strengthen its customer service strategy.