eSOON BBP Provide Shandong & Jilin Network Communication with Operation Management Consultation


China Network Communications Corporation (hereafter referred to as "CNC") is a super telecommunications enterprise in China and the fixed telecommunications service partner for the 2008 Olympic Games. It is a well-known telecommunications operator both in China and in the world.

eSOON & Genesys Cooperate with China Telecom Once More
to Build the Network of Distributed Call Center in 11 Regions for Zhejiang Telecom

Zhejiang Telecom Company Limited (Zhejiang Telecom for short below）is the wholly-owned subsidiary funded by China Telecom. The main operations cover fixed-line networks, including wireless loops; provides fixed-line voice, data, video, multimedia and information services; is engaged in international telecom accounts settlement; offers communication and information business related services like system integration, technology development, technological service, communication products’ sales, design as well as consultation and installation approved or allowed by the central government according to market demands.

From Meeting New Challenge to Making New Era
Genesys Improves Shanghai Telecom 1000 with Great Efficiency and Productivity

Apprehend the development of the China's call center industry and apperceive the arrival of the new information paradigm. “Shanghai New Epoch Information Industrial Inc” beholds the leading technology of CTI and many experienced experts and managers to ensure that our customers are being offered the high valued services.

A Genesys Masterpiece
The Making of China's Call Center Crown Jewel – the CNC

In today's ever competitive China market, a contact center is not only an emerging trend but has also evolved into a strategic management center, critical to a company's long term survival. Thus, knowing what products and solutions can bring about greater customer satisfactions, and thus greater profits has become one of CNC's most prudent considerations.